FAQ's...

Here are some of the frequently asked questions about who we are and what we do.

What services can you offer?​

- GP and Nurse Prescriber consultations - Practice Nurse appointments offering cervical smears, wound care, blood test, etc. - Health Care Assistant appointments offering wound care, blood test, etc. - Cervical Screening



What is a Hub?

The Hub is a GP led evening and weekend service where local GPs, Practice Nurses and other Health Care Professionals offer a range of services for patients registered with a GP practice within the Cambridgeshire area. We have a total of 4 hubs located around the local area.



Where are the Extended Access Service located?

We have a total of 4 hubs throughout the local Cambridgeshire area. These are located at - Nuffield Raod Medical Centre 10 Pippin Drive, Cambridge, CB4 1GL Comberton Surgery 58 Green End, Comberton, Cambridge, CB23 7DY St Mary's Surgery 37 St Mary's Street, Ely, CB7 4HF Royston Health Centre Melbourn Street, Royston, SG8 7BS



What are the opening times of the Extended Access Service?

Appointments are available to patients registered at any of the practices covered by Cambs GP Network between 18:00 and 22:00 Monday to Friday and from 08:00 to 14:00 Saturdays and Sundays.



Is there free car parking at the GP Hubs?

Yes, there is ample free parking at all of our Hubs. Users of these Car Parks do so at their own risk. CGPN will not accept responsibility for any damage, accidents or losses.



Are the Hubs accessible by public transport?

Yes, all Hubs are located close to either public bus stops or train stations making them easy to access by foot.



Who can access the Extended Access Service?

Any patient registered at a GP surgery in Cambridgeshire area which is covered by CGPN can access the GP Hub. Please see list below: - Arbury Road Surgery - Bottisham Medical Practice - Bourn Surgery - Bridge Street Medical Centre - Burwell Surgery - Cambridge Access Surgery - Cathedral Medical Centre - Cherry Hinton Medical Centre - Comberton Surgery - Cornford House Surgery - Cottenham Surgery - East Barnwell Health Centre - Firs House Surgery - Haddenham Surgery - Harston Surgery - Huntingdon Road Surgery - Lensfield Medical Practice - Maple Surgery - Mill Road Surgery - Milton Surgery - Monkfield Medical Practice - Newnham Walk Surgery - Nuffield Road Medical Centre - Orchard Surgery - Over Surgery - Petersfield Surgery - Priors Field Surgery - Queen Edith Medical Centre - Red House Surgery - Roysia Surgery - Royston Surgery - St Mary's Surgery - St George's Medical Centre - Swavesey Surgery - The Staploe Medical Centre - Trumpington Street Medical Practice - Waterbeach Surgery - Willingham Medical Practice - Woodlands Surgery - York Street Medical Practice



How do i get an appointment in the Extended Acccess?

Speak to the receptionist at your registered GP surgery, they will then be able to book you an appointment directly into our service.



How do I cancel an appointment?

If you need to cancel an appointment for any reason please call our main office number on 0330 0130 030 and we will be happy to help either move our appointment to a more appropriate day and time for you or we can cancel the appointment if no longer required.



If I book an appointment in the Hub, will they have access to my full medical record?

At the point of booking the appointment with your surgery, you will be asked whether you agree to share your patient record so that the local clinicians at the GP Hubs are able to access your record and also share relevant information back to your Surgery. This is necessary so that the appropriate notes and referrals can be passed on to your surgery for follow-up actions. IT IS ESSENTIAL TO SHARE YOUR RECORD SO THAT THE CLINICIAN CAN PROVIDE APPROPRIATE CARE BASED ON YOUR FULL MEDICAL HISTORY. IF YOU CHOOSE NOT TO SHARE, UNFORTUNATELY, YOU WILL NOT BE ABLE TO BE SEEN WITHIN THE SERVICE.



What if I do not consent to sharing my medical record?

You will not be able to be seen by the Extended Access service. You will need to wait for the next available appointment at your registered GP surgery.