Cambs GP Network, Stirling Hours, Waterbeach.

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We are currently looking to recruit an enthusiastic and motivated Administrator to join our Operations Team based at our Head Office within the Cambridge Innovation Park at Waterbeach, Cambridgeshire, providing support to both the Operations Team & the Federations primary care services, this is an exciting role within the primary care setting, candidates with GP practice / primary care experience are desirable but we will consider transferable skills.

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This post is subject to the Rehabilitation of Offenders Act (exceptions Order) 1975 and as such a submission for Disclosure is required to the Disclosure and Barring Service (previously known as CRB), to check any previous criminal convictions.

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Location: CGPN Head Office, Waterbeach

 

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Main Duties of the Role

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• Providing daily Operations support to the Operations Team & staff delivering services.

• Providing administration support to the CGPN CEO & Board of Directors as required.

• Patient data entry allocation & collation; processing and recording information in accordance with CGPN procedures

• Offer general clerical assistance to CGPN in all aspects of service delivery and project a positive and friendly image to patients and other service users, either in person or via the telephone

• To function as the ‘virtual’ receptionist for CGPN services, liaising with practices & patients as required, working with SystmOne patient software package.

• Undertake a variety of duties to assist in the smooth running of services.

• Facilitate effective communication between patients, members primary health care teams, secondary care and other associated healthcare agencies

• HR administration as directed by the Operations Manager, this may include financial administration

• Assist the Operations Manager with finding shift cover at short notice should the need arise

• Add Appointment schedules to SystmOne to coordinate with Rotamaster shifts

• Ensure that appointments booked are efficient and accurate

• Process the patient end of care procedure, including patient referral letters to patient’s own surgery

• Always observe patient confidentiality

• Be familiar and comply with all Health and Safety rules and guidance policies

• Ensuring CGPN equipment stocks are available. Report any supply /maintenance issues to the Operational Manager

• Ensure computer/written records are accurately maintained and securely stored

• To ensure your workstation is left at the end of your shift in an orderly manner and with patient confidentiality in mind

• Other duties as necessary for the efficient operation of the service

• Undergo training as may be required to develop your skills and abilities

• Attend refresher and update training for medical emergencies and CPR

• Act in accordance with the CGPN rules and code of conduct

 

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About Us

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Cambs GP Network is a Federation of GP practices in Cambridge, Ely, and the surrounding villages. We strongly believe in the value of Primary Care.

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Our overarching vision is to protect General Practice and develop Primary Care in order to provide the best possible care for our patients.

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We are a private limited company with a social enterprise ethos. Our practices are our shareholders and any profits made are reinvested into our practices and into providing services for our patient population.

 

Our team is made up of Operational staff, GP's, Practice Nurses & HCA's

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